Frequently Asked Questions
- Where is the Search Engine?
Top Left Corner of Home Page
- How long does delivery take?
Depending on where you live, FAIRDINKS (Qld) aims to finalise deliveries in 24-48 hrs for Brisbane Metro deliveries. Other Areas such as Gold Coast and Sunshine Coast will also be serviced on a weekly basis - (refer to the Delivery Costs page to find out when we are in your area). Wherever you are, FAIRDINKS (Qld) will be able to save you time and money.
- What is the relationship between Fairdinks and Costco Wholesale?
Fairdinks acquires its products from Costco Wholesale and conveniently delivers. There is no formal relationship between FAIRDINKS and Costco. Whilst FAIRDINKS may be able to assist with information, questions relating to Costco Wholesale policies and operations should be directed to the Customer Service Desk at your nearest Costco Wholesale Store. Likewise, Costco will be unable to assist with questions relating to Fairdinks orders.
- How much does it cost to be a Fairdinks member?
There are NO MEMBERSHIP FEES when purchasing from Fairdinks. It is as easy as going online, create an account by filling in your customer details (top right hand corner of the page) and start shopping.
- How do I reorder items which I have previously ordered from Fairdinks?
- How does fairdinks.com.au range and prices compare?
Fairdinks has chosen the most featured and popular products from each category. We have the major local brands featured across the product range with such as Coca-Cola, Pepsi, Glad, Pauls, Nescafe, Cadbury, Uncle Toby’s, Kraft Vegemite, as well as other International Brands such as Dr Pepper, Hershey's, Johnny's, Rodeo Joe's and so much more, the difference being in comparatively larger size portions representing better value for money.
Alongside these brands that you all know and love will also be the Kirkland Signature Brand, Costco’s own unique product range that we at Fairdinks believe to be both the highest in quality and value for you the customer. Try them out and see for yourself.
Fairdinks apply small margins, typically 5% - 20% on products to cover price fluctuations, logistics and the convenience of the service that we provide.
We want to work with our members and are happy to build product offerings on request. If there is something in particular that you want, just let us know!
- Going to Costco yourself but need help with delivery?
Call us on 0435 747 063. We are at Costco every day. Look out for our Fairdinks Refrigerated vehicles. Delivery costs will vary dependant upon what you want delivered and where you want it delivered to.
Any deliveries outside of Brisbane, Sunshine Coast and Gold Coast, please note we use Australia Post where we can to get items to you. Parcels up to 22KG's are accepted, and anything more will incur another Delivery fee on top. Any questions, please email email@example.com